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Strange rendering with FireFox with JIRA Server 7.13. IE OK.

Tom Gross
Contributor
April 6, 2020

At the top section of the screen, there appears to be some HTML that isn't rendered correctly in Firefox.  It looks ok in IE.  When you scroll down, the data still appears for a bit, then disappears.  I think it's the popup information.  The text is in white, and messes up the existing data.  See attached.

Any ideas on why and how to resolve?

FireFox Rendering.gif

1 answer

0 votes
Brant Schroeder
Community Champion
April 6, 2020

Tom, 

 Have you recently don an update to your instance?  Have you cleared Firefox cache and tried again?  HAve you added any custom html, css or Javascript to your instance?  

Jan Sondergaard
Contributor
May 4, 2020

I have a related problem on Saas Jira, and this has being going on for a while. Some Java script is flat out not loading for Jira, but reported with errors on Firefox. The problem I am seeing is that the filter section is not being shown, so unable to filter the issues. Some times also not able to create new issues.

Screen Shot 2020-05-04 at 12.30.49 PM.png

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DEPLOYMENT TYPE
SERVER
VERSION
7.13
TAGS
AUG Leaders

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