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Subscribe to Jira usage snapshot/ statistics in your company

Anubha Chamadia June 11, 2020

Hi all,

I am rolling out Jira in my company. I wanted to get some statistics about Jira usage. How many projects are being created? What are the dashboards teams are using? How many members are on Jira? And more. How can I do this? Does Jira send regular updates?

Thanks!

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Nic Brough -Adaptavist-
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June 12, 2020

Jira doesn't report on any of that directly, you'll need to find apps that can extract the data you need and report on it.

Without that, specifically:

  • Projects created:  Logged in the audit log, but the usual way is to simply look at the list of projects. 
  • Dashboards: Not even logged, but it's not something you should really care about.  People can create their own private ones, but I can't think of a reason to worry about those.  Shared ones maybe, but the only reason is that the list of available dashboards can get cluttered.  Most people don't care about that either.
  • Users: System info and the user pages will show you data on that

However, in most cases, you should actually be in control of all of these things.  Have a small team of administrators who log all the new projects they create and users that they add, as well as all configuration changes.

Anubha Chamadia June 14, 2020

Thanks @Nic Brough -Adaptavist- ! Are you saying that the admins would have all these information? Basically the objective is to understand how has Jira usage increased within the company over the last one month or so.

Nic Brough -Adaptavist-
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June 15, 2020

Yes, your admins can see the information needed to assess usage.  They should, more importantly, be recording and co-operating on change.

Anubha Chamadia June 15, 2020

Thanks @Nic Brough -Adaptavist- . I have taken admin rights on the tool. So, where and how can I access this data? Could you please direct me? Thanks a lot.

Nic Brough -Adaptavist-
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June 16, 2020

There's the list of projects, but the system information page in admin is the place to look for stats.  You may want to save a copy of (parts of) it daily to get some growth numbers out.

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