Team-managed Projects / Issues in Board

[Yannick Cejka]

Hi there!

At the moment, my team works with a team-managed project. The EPICs and the issues can be all be found on the timeline, but unfortunately they don't show in the board. 

At the moment, the issues are:

- assigned to a person

- status: is open, in progress or done

- all EPIC's have child issues connected through an automation

Is there a special setting too getting the issues on the board? Thank you for the help! If screenshots are needed, I will supply them asap.

[Tim Perrault · Accepted solution]

Hi @Yannick Cejka 

Are you able to look at the board's settings? What is the filter for the board bringing in? Is the filter shared out to you?

[Yannick Cejka]

Hi @Tim Perrault 

If I go to "Project settings" and afterward to the board menu, I can open the following options:

[Tim Perrault]

@Yannick Cejka 

In the Column and statuses section, does it show any of the statuses having issues?

Is there a custom filter setup?

[Yannick Cejka]

@Tim Perrault Doesn't seem like it. It acctually see's the different issues and EPICs but they don't show on the board. There aren't any custom filters set yet.

[Tim Perrault]

@Yannick Cejka 

Did you start a sprint yet or in the Features section of the project's settings do you have sprints turned on?

[Yannick Cejka]

@Tim Perrault 

The Sprints Feature is turned off atm. But there are sprints already planned in the backlog, but I did it manually.

[Tim Perrault]

@Yannick Cejka 

Can you create an issue from the board?

[Yannick Cejka]

@Tim Perrault I cannot manually create an issue from the board. I don't have the option anywhere visible.

[Yannick Cejka]

@Tim Perrault I just checked, I do have a custom filter set. But it's just for an own created dropdown to filter the person in charge. But this shouldn't have any interference with the board?

[Tim Perrault]

@Yannick CejkaI think I see the problem. Go to the projects settings and look under features. It looks like from that last screenshot Backlog and Sprints are enabled. Could you check to see if they are enabled?

[Yannick Cejka]

@Tim Perrault Timeline, Backlog, Board and Sprints are activated. Reports, Issue navigotr and estimation are not activated. Btw: thank you for your help.

[Tim Perrault]

@Yannick Cejka Awesome, so with sprints enabled, you will have to create a sprint to have your issues show up on the board.

You could turn the sprint feature off, but I'm assuming you will eventually use sprints.

[Trudy Claspill]

Adding to this...

With the Sprints feature enabled the board will show only issues that are in Active Sprints.

It won't show issue that are in the Backlog nor issues that are in Planned Sprints that have not been started.

[Yannick Cejka]

@Tim Perrault That was it, we didn't plan the sprint yet. Thank you for your support!

[Yannick Cejka]

@Tim Perrault & @Trudy Claspill  Update:

We don't really need to work with sprints with our projects, but do want to have the feature in the future. We opened sprints for the issues and set them infinite.