Tempo Timesheets - Bug: You have no one that can approve your timesheet.

[Daniel Benkenstein]

I am the global JIRA Admin for our cloud instance AND I have all permissions as Tempo team lead



BUT I can't submit my own timesheet and since this period my co-workers can't submit their timesheets because of the following error:

I think, this is a bug. How to solve this issue?

[Shawn Masters · Accepted solution]

Here is a snippet from one of the teams in my instance

[Trupti Rao]

Hello Shawn,

I face the same issue with Tempo. We have added the groups as members and has all active members in these groups. I have timesheet approver rights along with other few leads. However, while submitting the timesheets the team members encounter the same error - You have no one that can approve your timesheet. Either you have not been added to a team, or you are the only person with approve timesheets permission in the teams you are in.

The members were able to submit the timesheets a week back..I am not sure what went wrong. Can you help?

[Shawn Masters · Accepted solution]

Based on your screen shot above it looks like the Team has no members, and you are set as the lead 

[Daniel Benkenstein]

Hey @Shawn Masters, thanks a lot for your reply and your screenshot. In the overview all team mates were members, but not in permissions. 

Reason: All people were added as members, but without joining date. For some reason it worked till today.

Thanks, issue is solved!

[Danyal Iqbal]

The error message really says it all. Apparently, you are not the team lead (noone is). Manage your team. See https://tempoplugin.jira.com/wiki/display/TEMPO076/Manage+Teams

&&

https://tempoplugin.jira.com/wiki/spaces/TEMPO076/pages/31555730/Timesheet+Approval+Process

Which tempo version?

[Daniel Benkenstein]

Thanks for your reply @Danyal Iqbal but I am Team Lead. To prevent answers like this I posted the screenshot from permissions overview. The answer of @Shawn Masters solved the issue.

[Danyal Iqbal]

I guess the solution was always staring at us from the right side of the screen.