Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Tempo - one user revoked recently cannot see Tempo at all

Agnieszka June 10, 2020

Hi,

I've been site-admin for Jira. In March my user was taken away the access to Jira and now when I came back to work, the access was revoked and site-admin role was given to me again. I have a problem though with Tempo - I cannot use it.

On Dashboard - Tempo widget is completely empty.

On Tempo if I want to generate report it's loading for ages and nothing happens.

On selected task if I click on "add timelog", the screen greys out but the popup to enter hours do not show up.

On Tempo - My Work, if I click on "add timelog" nothing happens.

I think I checked already everything, including logging out, waiting one day, removing the access and giving it back again and I'm out of ideas on how to fix it.

Did anyone have similar problem and knows how to fix it? 

 

1 answer

0 votes
Tempo Support
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 10, 2020

Hi Agnieszka,

Please open a support ticket with our team and we will be happy to assist you with this. https://www.tempo.io/

Regards,
Tempo Support

Agnieszka June 11, 2020

Thank you, I reported the issue there.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events