Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The Add Checklist Option Does not Exist for me

Ben Hoffman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 12, 2021

I am trying to add a Checklist to an existing task, bug, etc. However, the option does not exist on my menu. Others in my team have access to it though.
JiraIssue.png

1 answer

1 vote
Jack Hunter _HeroCoders_
Atlassian Partner
March 12, 2021

Hi @Ben Hoffman,

If you are using the checklist plugin that allows controlling permissions (e.g., Issue Checklist Pro), then you might not have permission to see the checklist in a given issue/project. 

Let us know which checklist plugin you use, and their vendor will help you solve the case.

Cheers,
Jack

Ben Hoffman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 22, 2021

I asked and found out are using Issue Checklist Pro.

Jack Hunter _HeroCoders_
Atlassian Partner
March 22, 2021

Hi Ben, 

In that case, please contact your Jira or project administrator. 

They most likely enabled advanced permissions in Issue Checklist Pro, and you are missing the View Checklist permission. 

Let us know if that helps. 

Cheers,
Jack

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events