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The "Clear Field Value" post function not available in my list of options?

Brittany Woerner January 21, 2020

Hello Community, 

I would like to zero out my remaining estimate once an issue is resolved and closed. I would do this by using the optional "Clear field value" post function on my transitions, but it is not available in my list of available post functions. Do you know why this might be? Must I pay for an app that does this. I was under the impression that it was an out of the box post function. Please share your thoughts. 

Kind regards, Brittany 

3 answers

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Pete Singleton
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January 21, 2020

You could use the "Update Issue Field" post function, which is there by default.  I believe that "Clear Field Value" is part of the JMWE addon.

Using "Update Issue Field" will allow you to set Remaining Estimate to 0.

Brittany Woerner January 21, 2020

Thank you Pete for your suggestion and support.

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Cristian Ionescu
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January 21, 2020

Hi,

 

Clear Field Value is a postfunction integrated in Jira.

Can you please tell me if you are using a Build in Workflow or a Custom one?

Brittany Woerner January 21, 2020

I am using a Custom workflow. 

Cristian Ionescu
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January 21, 2020

And when you are click the Add Postfunction you cannot see:clear.PNG

Brittany Woerner January 21, 2020

Correct, that option is not available. 

Pete Singleton
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January 21, 2020

Is the Update Issue Field available?  Use that as per my answer below.

Daniel_Weil
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June 13, 2020

I've got the same issue : clear field is available on JIRA Cloud, not on JIRA server. I would like to clear the "Sprint" field on a transition. I tried "Update Issue Field" but it's not available to "Sprint" field on the JIRA server

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Adrian Stephen
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January 21, 2020

Hi @Brittany Woerner 

 

This postfunction is from the JSU Automation Suite for Jira Workflows :

You can download the plugin here 

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