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The "Sprint" custom field is not supported via migration. The value for this issue will not be migra

Max DiOrio February 7, 2022

Isn't Sprint a built-in field as part of Jira Software and should migrate?

1 answer

0 votes
Trudy Claspill
Community Champion
February 7, 2022

Sprint is a custom field added automatically when you have licensed the Jira Software application. 

However, it is also possible to manually create custom fields that have the same name as existing fields. It is possible you have more than one custom field named "Sprint".

There is not enough information in your post for us to suggest the cause of the message.

What tool are you using for migration?

What are you migrating to and from?

Max DiOrio February 7, 2022

Hi Trudy,

We're migrating from Jira Software Server to Jira Cloud using your Jira Cloud Migration app.  

Is there a way to determine the source of the field?  It's a locked field so I assume it is from Jira Software.

Trudy Claspill
Community Champion
February 7, 2022

Caveat: I have never used the migration tool. I am just reading documents and making educated suggestions.

If you are looking at the Custom Fields screen on your Jira Server and find only one "Sprint" field listed there and it is locked, it is probably the one that was created by the Jira Software app.

In the destination cloud site, are you licensed for the Jira Software application? As that is the application that introduces and supports Agile methodologies and Sprints, I would guess that you need to have the Jira Software app in your cloud site otherwise the cloud site will not be able to support the migration of Sprint information.

Max DiOrio February 7, 2022

It is the only field named Sprint, and we are fully licensed in both source and destination for Jira Software.  It's a mystery and another example of the awful migration utility.  I guess I'll open a ticket on it.

Naren Gupta
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2022

Hi @Max DiOrio

I hope you are doing well. 

I saw this post and thought to update it with the BUG https://jira.atlassian.com/browse/MIG-541


Thank you for your feedback, and we are working on making the migration utility better.

Regards,
Naren

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