Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

This

TonyG
Contributor
April 13, 2021

jira-wbs-gantt-somethings-wrong.png

3 answers

2 accepted

1 vote
Answer accepted
Carlos Garcia Navarro
Community Champion
April 13, 2021

Hey @TonyG , Do you get the same message when you reload or refresh the page?

For future references, you can check the status of Atlassian applications here: https://status.atlassian.com/

(I don't see any issue being reported there at the moment)

You can also contact support here (although many questions can be addressed here in the Community):

https://support.atlassian.com/contact/#/

0 votes
Answer accepted
Stuart Capel - London
Community Champion
April 14, 2021

Hi @TonyG 

I got this error message yesterday when I was signed into another instance and hadn't closed the browser.

It's a pretty generic error message but in my case it was due to some sort of authentication clash because I had another window open with another Google account signed in.

Basically the first thing I do when I get this is close down some browser windows and log back in.

TonyG
Contributor
April 14, 2021

Hi @Stuart Capel - London 
Thanks for the tip, I will try this next time.

0 votes
TonyG
Contributor
April 13, 2021

How do you actually contact Atlassian support?

TonyG
Contributor
April 13, 2021

I refreshed the page a few times previously and it was still broken. I gave up, went and did something else for a while and tried loading the WBS Gantt chart app (this is what I was trying to do when I got the error and it worked this time ¯\_(ツ)_/¯

Suggest an answer

Log in or Sign up to answer