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Tiempo entre estados

Adrian Gonzalez
Adrian Gonzalez November 10, 2020

Hola Comunidad, existe alguna forma de medir el tiempo entre 2 estados? o mostrar desde la fecha en la que pasa al estado1 hasta la fecha que pasa al estado2.

 

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Dharma Ramos
Dharma Ramos
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November 10, 2020

Tienes el app Scriptrunner? o JSU?

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Adrian Gonzalez
Adrian Gonzalez November 10, 2020

Estabamos evaluando la compra del JSU

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Dharma Ramos
Dharma Ramos
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November 10, 2020

Perdona mi spanglish, no recuerdo los terminos correctos en espanol para algunas palabras o frases. Yo utilizo los dos, pero uno o el otro puede que funcione. De la manera en que yo uso el JSU es que creo un "field" de fechas para capturar cada transicion y cuando el ticket se mueve de un estado a otro, uso un post function para que automaticamente escriba la fecha. Scriptrunner creo que tambien puede hacer esto.

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Adrian Gonzalez
Adrian Gonzalez November 10, 2020

Muchas gracias Dharma!!! Lo probare y te comento. Buena semana!!

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