Time Reports addon is not accessible

[Daniel Baskakov]

Hi,

I get "Something gone wrong" message when accessing Time Reports page: https://mycompany.atlassian.net/plugins/servlet/ac/timereports/timereports.

http://timereports.github.io/atlassian-connect.json is accessible from the browser.

What should I do to identify the root cause?

(Possibly my provider blocks some addresses.)

[Andriy Zhdanov · Accepted solution]

Hi Daniel,

Please make sure you can access http://timereports.primetimesheet.net/atlassian-connect.json, add-on moved recently.

 Thank you.

[Daniel Baskakov]

Yep, it is easily accessible from the browser.

[Daniel Baskakov]

But https://timereports.primetimesheet.net/timereports.html seems not accessible.

[Andriy Zhdanov]

It’s fine, if it is white blank page, otherwise please check it with your network administrator.

[Daniel Baskakov]

Finally I've succeeded with a proxy that avoids provider blocks, thank you.
But it's curious that http://timereports.primetimesheet.net/atlassian-connect.json is accessible both ways, but https://timereports.primetimesheet.net/timereports.html with proxy only.