Time Tracking Users

[Alex Chunilal]

What I would like to do is track the time a user is on an issue. The problem is that there may be an Issue called something like 'Research the task'. however, there may be 2 people that need to work on this task.

1) Can I assign more than 1 person to a task

2) Is there a way that each person can log their time on the Issue so I can report on this

Thanks in advance

[Trudy Claspill · Accepted solution]

Hello Alex,

I'll answer your questions out of order.

2) Even if not assigned to the issue, a user can still use the Log Work function to log time against the issue.

1) You cannot assign multiple people to a single issue simultaneously. However, you could create Sub-tasks under the issue and assign each user to a sub-task and have each user log their time against either their assigned sub-task or the parent issue.

[Trudy Claspill]

Following up, based on the comment from the other responder, if you want to report on the time logged by users against issues, there is no built in tool for that. We choose to use this app:

Worklogs - Time Tracking and Reports 

[Alex Chunilal]

Thank you Trudy, I looked at a few App and came across one that looks great called

Clockwork Time tracker

https://marketplace.atlassian.com/apps/1220750/clockwork-automated-timesheets-free?hosting=cloud&tab=overview

Its worth a look, its got a great start stop timer as well. So far does what I need. What I do want to know is is there a way in Jira Permissions to restrict access to installed Apps

[Jean-François RIOU]

Hi,

From the answer of @Trudy Claspill to #2, I understand that anyone could log time spent on an issue even if he or she is not the assignee of it. Is that correct ?

If it is correct, this would be quite convenient. We don't want to go too deep in the subtask definition as we don't want to spend to much time managing issues and subtasks (ought to find the right compromise!).

Other examples :

• if someone spends sometime supporting a colleague for a specific issue, he or she will trak time against that very issue.
• If we organise a review meeting, we won't create a subtask for each attendee to the meeting. We have an issue for the meeting and every one should be able to track time against that issue  

Should it prove uncorrect, do you have any idea how to solve this problem ?

thanks in advance

[Trudy Claspill]

@Jean-François RIOU 

Yes, it is true, any valid user with appropriate permissions in the project can log time against the issue, even if they are not assigned to that issue. We do this every day where I work.

Regards,

Trudy Claspill

[Jean-François RIOU]

Thanks Trudy. You're right. We tested it and it works.

[Zoryana Bohutska _SaaSJet_]

Hi @Alex Chunilal 

I guess I know a solution that can help you.

Using Time in Status for Jira Cloud you can capture: 

• time each assignee working on issues

•  assignee time in status

Also, add-on let you set users groups to monitor time in status for different teams.

For convenience, you can use graph views or add-ons gadget on Jira dashboard.

Please let me know will it work for you?

Regards

[Alex Chunilal]

Thank you Zoryana , I looked at a few Apps and came across one that looks great called

Clockwork Time tracker

the issue with the time in status is that I cannot have more than 1 person tracked on the same issue, I can with the above App. Thanks for looking into this 

[Zoryana Bohutska _SaaSJet_]

Hi @Alex Chunilal 

I'm glad you found a solution for yourself :) But I want to clarify that the application Time in Status for Jira Cloud can also count time for several assignees who worked on the issue. 

Best Regards

And have a nice day!