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Timesheet stopped displaying

Leonie Lane
Leonie Lane
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May 13, 2020

13 May 2020 My Timesheet gadget stopped displaying on my dashboard.

I have reloaded the web page and opened my dashboard in a different browser with no success. I'm using thunderbird and also tried MS Edge.

This is not a Tempo Timesheet, its just a timesheet gadget added to a dashboard. 

Any ides why this gadget just suddenly stopped working?

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Andriy Zhdanov
Andriy Zhdanov
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May 17, 2020

Hi Leonie,

 

Sorry for late response, and actually there is no clear reason for such problem. Please check if there is any error in Browser Developer Console, or try re-enabling the app.

Thank you.

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Leonie Lane
Leonie Lane
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May 17, 2020

Thank you Andriy

I have removed and added the gadget several time without success.

I ran an inspection on the page and found this, it this helpful?

 Cheers

Leonie

image.png

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Andriy Zhdanov
Andriy Zhdanov
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May 18, 2020

That really looks like a cause of empty gadget. Could you please make sure you still have Timer Reports app installed in Jira Settings - Apps - Manage apps.

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