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Timestamps are missing in JIRA

Pavithra_UST March 18, 2018

Hi All,

Issue : Time stamps (First resolved, Ready to test, Deployed) are missing for some days in JIRA. Two months, datas are missing.

 

image.png

I have the data available in my hand, i have to insert the datas into JIRA.

Could you please advise how to insert those missing data's in JIRA.

 

Thanks,

Pavithra

4 answers

0 votes
Pavithra_UST March 19, 2018

Hi,

I added @@Formula: and performed re-index as well.Log is not displaying :| 

Is there a possible to  insert via data base.I am not much aware of JIRA data base part.

Thanks,

Gezim Shehu [Communardo]
Community Champion
March 19, 2018

This is not a field you can "set" / update.

It's a dynamic field which displays a calculated value based on the issue's "variables".

Function wise.

 

You cannot "hard set/code" this value.

Pavithra_UST March 21, 2018

Timing in log is very important to us, i need to bring back those either hard coded or setting change .

 

could you advise whether we can add those through import csv option in jira.

Nic Brough -Adaptavist-
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March 21, 2018

Depends on the type of field they are.

Are they calculated or enterable by the users?

Pavithra_UST March 21, 2018

This is getting displayed using below custom field.

image.png

0 votes
Pavithra_UST March 19, 2018

Dear Alexey,

Thanks for replying.

I already added this field to the edit screen of logs

Still it's not displayed in log edit screen.So i think this is not workable in my case.

Dear Gezim,

Yes. Also attaching the screen for your reference. 

image.png

Alexey Matveev
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March 19, 2018

Could you provide the log edit screen as a screenshot?

Gezim Shehu [Communardo]
Community Champion
March 19, 2018

Hi,

 

If this was a "regular" custom field update is possible.

This however I assume must be a syntax mistake, because this is a dynamic value, not a stored one.

 

This is my formula for a sample field:

 

Total Estimation 
<!-- @@Formula:
(issue.get("customfield_10506") != null ? issue.get("customfield_10506") : 0) +
(issue.get("customfield_10507") != null ? issue.get("customfield_10507") : 0) +
(issue.get("customfield_10508") != null ? issue.get("customfield_10508") : 0)
-->
Gezim Shehu [Communardo]
Community Champion
March 19, 2018

Try just adding "@@Formula:"

0 votes
Gezim Shehu [Communardo]
Community Champion
March 19, 2018

Edited:

Is that caclulated custom fields addon?

0 votes
Alexey Matveev
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March 19, 2018

Most of the fields are available on the view issue screen only if they have values. If there is no value, then you can set a value for such a field only on the edit issue screen (the edit button) or in a transaction screen.

Pavithra_UST March 19, 2018

Thanks for replying. 

do you mean the below screen ? This is already set up in JIRA.image.png

Alexey Matveev
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March 19, 2018

No, that is a screen of setting a custom field. You need to set the edit screen for an issue. You can find more info here:

https://confluence.atlassian.com/adminjiraserver071/associating-a-screen-with-an-issue-operation-802592588.html

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