Transist workflow error

[jiangyu]

When user transists workflow , it doesn't work and without  any error information . 

I checked JIRA log, I saw this error information.  

"http-nio-8080-exec-223 ERROR ext.dongfang.qin 909x1996959x1 1r3m9op 10.174.190.13 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}"

does anyone know some possibility about it?  Thanks 

[Nic Brough -Adaptavist-]

That looks like an application server log recording a page failure, I think you need to read the application log for the underlying errors.

Could you look at <jira home>/logs/atlassian-jira.log for errors at the time you try to use the transition?  Also, could you describe "it doesn't work"?

[jiangyu]

Thanks for you reply

It doesn't  work means, when I click my workflow button, it doesn't entre next status, and no error message , just nothing happen in issue  page. I check the log information backgroud , I found one error message like I write in description when I did my transist workflow operation 

[Nic Brough -Adaptavist-]

Ok, that sounds like the failure is happening at the beginning of the transition.  What does the log file say is happening when you click?

[jiangyu]

the log file shows "http-nio-8080-exec-223 ERROR ext.dongfang.qin 909x1996959x1 1r3m9op 10.174.190.13 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}""

that's the problem, I have no idea with  the log file shows

[Nic Brough -Adaptavist-]

Again, could you read the application log, as I asked in the original answer?