Transition Condition Script Returns false but Transition is Still Available

[carlos andrade]

I added a condition to a transition using the custom script condition option [ScriptRunner], but the transition is still available on the issue screen.

The script is returning faIse but the transition still shows up. What could be causing this problem?

[carlos andrade · Accepted solution]

If the "Custom Script Condition" is used, the script needs to return the passesCondition to validate the transition.

[Trudy Claspill]

Hello @carlos andrade 

Do you have more than one transition going to that status?

Can you show us the image for the workflow?

[carlos andrade]

There is only one transition .

Thanks Trudy!

[Trudy Claspill]

Can you share with us the diagram for your workflow so that we can confirm that?

[carlos andrade]

This is very strange. If instead of selecting "Custom script condition [ScriptRunner]", I select "Simple scripted condition [ScriptRunner]", the same script works as it should.