Transition an issue using, scriptrunner Fires an event when condition is true

[Tomas Gustavsson]

Does any one know how i can update the jira screen in a correct way after transition with a goory script. 

My script (below) works if i run it from the scriptrunner console and preparing the issue to be in the right position for the transition i would like to do, then the issue looks as it should. after i have ran the script. 

But when i run a similar script from the script listener, Fires an event when condition is true.
The issue is transitioned to the right status, but the status value is not changed. 

How can i update the issue screen after the transition is done in a correct way with the script? 

//-----needed check in listener---------
if (issue.getStatus().getName() == "Installation"){
log.warn("Issue has status Installation")}

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.IssueInputParametersImpl
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.workflow.WorkflowManager
import com.atlassian.jira.workflow.JiraWorkflow
import com.atlassian.jira.workflow.WorkflowException
import com.atlassian.jira.bc.issue.IssueService.UpdateValidationResult
import com.atlassian.jira.bc.issue.IssueService.IssueResult
import com.atlassian.jira.bc.issue.IssueService

// Get a pointer to the issue
//----Activate if Consloe is used----------------------------------------------------
def issueManager = ComponentAccessor.getIssueManager()
def issue = issueManager.getIssueObject("ICTSHH-4917")
def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
//-------------------------------------------------------------------------------------*/

Issue issueKey = issue
log.warn("issueKey = " + issueKey)

def LinkManagerissue = ComponentAccessor.getIssueLinkManager()
def issueLinks = LinkManagerissue.getInwardLinks(issueKey.getId())
def transitionResult
def workFlowManager = ComponentAccessor.getWorkflowManager()
def workflow = workFlowManager.getWorkflow(issue)

//-----Check what id's are available for transistions
//return workflow.getLinkedStep(issue.getStatus()).getActions().id

def actionId = 421
IssueService issueService = ComponentAccessor.getIssueService()

def transitionValidationResult = issueService.validateTransition(currentUser, issue.id, actionId,new IssueInputParametersImpl())
def issueInputParameters = issueService.newIssueInputParameters()
//------Check if transittion is possible
if (transitionValidationResult.isValid()) {
transitionResult = issueService.transition(currentUser, transitionValidationResult)
if (transitionResult.isValid())
{ log.warn("Transitioned issue $issue through action $actionId") }
else
{ log.warn("The transitionValidation is not valid")}
}

// validate update -------------
UpdateValidationResult updateValidationResult = issueService.validateUpdate(currentUser, issue.getId(), issueInputParameters)
//return UpdateValidationResult
return updateValidationResult.isValid()

/* if (updateValidationResult.isValid()){
// update the issue ----------
issueInputParameters.setStatusId("CUSTOMER ACCEPTANCE")
IssueResult updateResult = issueService.update(currentUser, updateValidationResult)
if (!updateResult.isValid()){
log.warn("error updateResult: " + updateResult.getErrorCollection().toString())}
} else {
log.warn("error: updateValidationResult" + updateValidationResult.getErrorCollection().toString())}

*/

[Subrat Mishra]

@Tomas Gustavsson  I had same issue some time back , below code works for me as "listener" . You can try .

import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.workflow.TransitionOptions
import com.atlassian.jira.issue.IssueInputParametersImpl

IssueManager issueManager = ComponentAccessor.issueManager
CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()

// Test with a single issue on script console, enable below line
// Issue issue = issueManager.getIssueObject("ICTSHH-4917")

def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
IssueService issueService = ComponentAccessor.getIssueService()
def issueInputParameters = issueService.newIssueInputParameters()
def transitionOptions= new TransitionOptions.Builder()
.skipConditions()
.skipPermissions()
.skipValidators()
.build()

int actionId = 421

def transitionValidationResult = issueService.validateTransition(user, issue.id, actionId, issueInputParameters,transitionOptions)


if (transitionValidationResult.isValid()) {
    def transitionResult = issueService.transition(user, transitionValidationResult)
    if (transitionResult.isValid()){
        log.debug("Transitioned issue $issue through action $actionId")
    }
   else {
       log.debug("Transition result is not valid") }
   }

else {
   log.debug("The transitionValidation is not valid")
}

 

[Tomas Gustavsson]

Thanks,  unfortunatly i get the same result as befor, the transition values is ok.
But the status for transittion should be "customer acceptance" and is not correct and does not change after refresh 

 

[Tomas Gustavsson]

is there a way to set jira workflowStep id?

[Gilad Shtern]

Hi,

I just used the above script but it is constantly make JIRA crashed.

Explicitly, enter into transition issue update.

Kindly,

Gilad