Trying changes project permissions I see blank white page.

[Jakub Wasiak]

I want to change the permissions in a project and after selecting "Schema Permission" from the project and then  enter to "Permissions", I see a blank screen and I can't change any permissions in the project.

This applies to all projects. I tried to run from different browsers. Please help.

Best Regards,

Jakub

[John Funk]

Hi Jakub - what if you went straight to the Permission Scheme?

Go to Settings > Issues > Permission Scheme 

And then edit the Permission Scheme there. 

[Jakub Wasiak]

Hi John,

unfortunately, it doesn't matter where I enter edit Permission. I want to Edit Permission which is inside in Permission Scheme -  not edit Permission Scheme.

[John Funk]

What happens when you click on Edit?

[Jakub Wasiak]

When i click Edit i can only change Name and Description of Permission Schema as i show below.. I need to edit the project permissions found under the "Permission" button. When i clik "Permission" i have a blank page as i shown at the begining of this case.

[John Funk]

So Permissions is grayed out? Or what happens if you click on that? 

[Jakub Wasiak]

"Permissions" is not greyed oyt. When i click "Permissions" a receive blank page as show below.

[John Funk]

And you are a Jira Administrator?

[Jakub Wasiak]

Yes, I`m a Jira Administrator.

[John Funk]

You probably need to go ahead and open a Support Ticket with Atlassian:

https://support.atlassian.com/contact/#/