Trying to fetch attachment using REST API from JIRA is not working

[RishabhT]

I am trying to fetch attachment from JIRA using REST API(provide by Jira). But I am not getting the metadeta of attachment and it is giving me only a URL which is also secured. can anyone please help how to get attachment from Jira using REST API?

[Danil Luchin]

It looks like this endpoint returns the binary now.
But I have no idea how to convert it into base64
Any idea how to do that?

[Danil Luchin]

@Angélica Luz Could you please help with this?

[George Mihailoff]

Atlassian introduced an experimental endpoint to read attachments.

GET /rest/api/3/attachment/content/{id}

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-attachment-content-id-get

[Angélica Luz]

Hello @RishabhT,

Thank you for reaching out to Atlassian Community!

Just to make sure we are on the same page, I would like to confirm if you are using the API mentioned on the documentation below:

• Get attachment metadata

curl --request GET \
  --url 'https://your-domain.atlassian.com/rest/api/3/attachment/{id}' \
  --user 'email@example.com:' \
  --header 'Accept: application/json'

If that's the case, I tested here and it shows the correct response. 

Would mind sharing with us a screenshot of the response you receive?

Regards,
Angélica

[Merajul Hasan]

Hi Angelich,

Jira does not provide directly the content of the attachment but the secure URLs of the attachments.

Here my colleague @RishabhT  is concerned with the contents of the attachment.

The createmeta request working fine but returning only URLs perhaps we need file actual content in the form of base64/blob of the attachment.

So, Is there a way to fetch the content of the attachment ?

We are getting following response currently.

[Angélica Luz]

Hello @Merajul Hasan,

Thank you for the details.

I'm afraid this is not possible using API. Blob is recorded in the database which can't be accessed in Jira Cloud. 

The only APIs available are the ones from the documentation and none of them returns what you need.

Also, I didn't find any feature request suggesting this ability, so please, feel free to raise one on jira.atlassian.com (project JRACLOUD) adding more details about why this feature is important for your environment.

Regards,
Angélica

[Suraj Rajoria]

Hi @Angélica Luz 

Is it still not possible? 

I am also looking for the same, using content URI, I would like to get contents so we can insert that attachment in our system. 

[Suraj Rajoria]

@RishabhT and @Merajul Hasan  Did you find the solution or workaround? Please share. 

[Merajul Hasan]

Unfortunately, there is no solution , u cud not get the content of attachment

[Angélica Luz]

Hi @Suraj Rajoria,

Thanks for reaching out to Community!

It's still not possible to get the content of an attachment.

As mentioned in my previous reply, Blob is recorded in the database which can't be accessed in Jira Cloud since it's a restricted function.

Kind regards,
Angélica

[Mohammed Talha Toufeeq]

Hi @Suraj Rajoria

I've found a solution using the atlassian-python-api,

Create an instance on the backend using your username and api key,

I've done it through a FastApi backend on python.

The attachment URLs need to be hit from a seperate route, fetched through sessions looped through in this way:

Here is my route:

@router.get('/v1/jira-get-attachment', status_code=http.HTTPStatus.OK)
async def get_issue_attachment(issue_key: str):
try:
data = jira_ticket_service.get_attachment(issue_key)
response = SuccessResponse(
"URL found", {"data": data}
)
return JSONResponse(content=jsonable_encoder(response.dict()))

Here's the function:

def get_attachment(issue_key: str):
issues = jira.get_issue(issue_key)
attachments = issues.get("fields").get("attachment")
urls = []
for attachment in attachments:
content_url = attachment.get("content")
session = jira.session
response = session.get(url=content_url)
urls.append(response.url)
return urls