Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

UI not showing how to fill a field in Edit issue

Omer Meshar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 30, 2022

I have an automation rule on Tasks that has an action that edits the issue and copies some field from the Epic to the Task. It works. However, recently I opened the rule and the UI does not show that the field is copied from the Epic. Instead it shows the field to be set as empty (with "Type to find value..." written).

Again, the rule works fine, and copies the field from the Epic, but when opening the rule's configuration, it is missing the information on how the field is set, and this is problematic (as it makes it very difficult to maintain the rules).

This happened to us on at least three different rules. It seems like all of the cases were related to copying the field from the Epic.

1 answer

0 votes
Trudy Claspill
Community Champion
March 30, 2022

Hello @Omer Meshar 

Welcome to the community.

Can you provide a screen image of what you are seeing?

Has this happened in all instances where a value is being copied from the Epic, or only some instances?

Omer Meshar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 31, 2022

Hi Trudy,

Thanks!


I am not sure if this happened in all instances. It happened in all instances I saw so far (but there are many rules, and I didn't open each and everyone to check) with copy from Epic. Today I found it also happened in copy from Trigger, and only on a few fields.?

What we are seeing is this:

jiraProblem1.png

You can see that the fields "Is this a Regression" and "Affects versions" seem empty, though we do see that they are copied from the Trigger issue.

Also:

jiraProblem1.2.png

is an example of a field we copied from Epic, and now looks like it is empty (though it does work).

Suggest an answer

Log in or Sign up to answer