Unable to access the Board

" Opps! Something went wrong we cannot access this page at the moment .Please try again later". This error is throwing while I access the Board what would be the problem, even after Refresh would you help he out with this.

1 answer

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Hi @chakravarthysai mateti

Could you please follow the below:

1. Clear your browser cache from all time and try once.
2. Is this board is visible to any user in your team?
3. Try to access in different browser.

Regards,
Sushant Verma

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Hi @Sushant Verma

Thank you for your quick response,

Yes, It is Visible for different user.

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Like • John Funk likes this

@chakravarthysai mateti Could you clear your browser cache from all time and then try also please try to access it in another browser.

Regards,
Sushant Verma

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Like • John Funk likes this

Yes ,We tried but no Response

Regards,

CVS.

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@chakravarthysai mateti If this is happening often you need to reach out to the Atlassian Support team, they will fix this for you. Since you are on cloud only Atlassian can look at the logs and figure out what's causing that error.

Regards,
Sushant Verma