Unable to add a parent link to an issue in the same project

[Scott Theus]

I am unable to add a parent link to an issue when the parent is in the same project as the child. For example, I have the Initiative issue PPT-3412 as the parent, and Epic  issue PPT-4928 as the child set up in Advanced Roadmaps. 

If I remove the Initiative from the Parent Link field and then try to select another issue from the same project I am unable to find any. I can, however, find issues from other projects. 

Can someone help determine if this is a bug or if I am missing a setting?

Thanks,

Scott

[Ste Wright · Accepted solution]

Hi @Scott Theus 

Sometimes, when using the "Parent Link" field in the Issue view, you have to enter the specific Issue Key. It doesn't always search based on a partial key, etc.

Have you tried entering the Initiative's exact Key into the Parent Link field, to see if it works?

Ste

[Scott Theus]

That worked, Stephen, thanks! Is this a bug?

[Ste Wright]

Hi @Scott Theus 

I think it's actually how it works - you can search by a specific Issue Key, or you should also be able to search using words (eg. the Parent's Summary)

You can vote for/watch the feature request though, if you think it's something that should be enhanced - see: JSWCLOUD-21681 

Ste

[erik-foxcroft]

I have a similar problem, but it does not seem to matter what I put in the Parent Link box, Jira cannot find the parent.  If I put the full Epic ID, the full summary or the Epic ID and summary, I still get 'no matches found', even though I have the epic open in another tab to copy all that information from.  

The task was in a different project, so I moved it to the same one, but still no match

I have had this a couple of times since 'Epic Link' was replaced with 'Parent Link'.