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Unable to auto-populate Closed On with current date

Ashwati Menon
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November 2, 2021

I have a "Closed On" field which needs to be auto-populated with the current date when I close a ticket. I have selected the date picker. However, even after using POST function in the workflow and the automation rules, doesn't seem to work. 

The automation rule doesn't work. And when I use the POST function, the customfield_id number gives error.

Any suggestions are welcome please.

Thank you.

1 answer

0 votes
Martin Bayer _MoroSystems_ s_r_o__
Community Champion
November 2, 2021

Hi @Ashwati Menon I just created Closed On field of Date picker type and confifured postfunciton:

Selection_433.png

and it works fine. Can you check your postfunction configuration and share it here?

Ashwati Menon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2021

Hello @Martin Bayer _MoroSystems_ s_r_o__ ,

Thank you for your response. I did try the method you shared. And it seems to be giving a custom field value error. Is there any Atlassian plug-in / app that you are using? I tried this multiple times and seem to be facing this again.

Support Close Call.png

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