Unable to configure Reverse proxy for JIRA in Windows

[VENKATESHWARARAO]

Hi 

I am trying to configure Reverse proxy with http://jira.ourcompany.com

but i am unable to configure with that name. I am using self certified certificate. i can access with host name but unable to access from proxy name. the following connector code configured in server.xml file

<Connector acceptCount="100" bindOnInit="false" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" port="8080" protocol="HTTP/1.1" redirectPort="8443" useBodyEncodingForURI="true"/>

<Connector SSLEnabled="true" acceptCount="100" clientAuth="false" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" keyAlias="jira" keystoreFile="E:\Atlassian_Poc\Application Data\jira2.jks" keystorePass="password" keystoreType="JKS" maxHttpHeaderSize="8192" maxSpareThreads="75" maxThreads="150" minSpareThreads="25" port="8443" protocol="org.apache.coyote.http11.Http11NioProtocol" proxyName="jira.companyname.com" proxyPort="8443" scheme="https" secure="true" sslProtocol="TLS" useBodyEncodingForURI="true"/>

Typing in jira.company.com:8080 redirects to the secure URL https://jira.company.com:8080`

But I get the response in Chrome "This web page is not available"

Can anyone help point out what I've done wrong please.

Thanks in advance.

[Nic Brough -Adaptavist-]

There's not enough information here for us to give you much advice.

I would try to get the proxy to work without SSL first.  Instead of redirecting http to https, can you turn that off and see what you get on http://jira.company.com:8080 ? 

If that responds, we know the problem is SSL.  If it does not (and I suspect it won't), then the problem is with the proxy connection to Jira

[VENKATESHWARARAO]

Nic -

Thank you for the reply. I have removed ssl connector from server.xml file and i have added proxyName and proxyPort to connector but still not able to access using proxyName. The following is my connector code

<Connector acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxSpareThreads="75" maxThreads="150" minSpareThreads="25" port="8080" protocol="HTTP/1.1" useBodyEncodingForURI="true" proxyName="jira.mycompany.com" proxyPort="8443" />

Could you please help is any other file i need to change.

Thanks in advance.

[Nic Brough -Adaptavist-]

Ok, that tells us the problem is on the proxy, not the Jira connector.  You'll need to look at how that is set up to proxy between Jira and the world.