Unable to copy workflows while copying project template to test env

[Anuradha Yadav]

I have copied the project template from source cloud to test cloud. But the workflows are not seen in test env. Pls suggest.

Regards,

Anuradha

[Nic Brough -Adaptavist- · Accepted solution]

Could you explain what you mean by "project template"?  That phrase makes most Jira admins think of the project creation process where we can select a template and have a project built for use from a set of predefined settings.  Whilst that "project template" is useful, it is not something you can copy, because they are built into Jira and handled by type-2 plugins which end-users cannot deploy to Cloud,

[Anuradha Yadav]

Yes we have a template and have multiple project built on it. Now we need to copy it to test environment for some testing purpose. Or you can say We are trying to copy a project to another cloud instance. but workflows are not getting copied. please suggest

[Nic Brough -Adaptavist-]

Whatever process you are using to "copy a project" is not looking at the workflows (and, I would guess, probably a lot of the rest of the project configuration)

Could you tell us what your current "copy project to another system" process is?

[Anuradha Yadav]

Im trying to copy a project from one cloud instance to a test environment.

[Nic Brough -Adaptavist-]

You've already told us that.  My question is what are you actually doing to "copy project to another system"?

[Anuradha Yadav]

i want to copy issues and workflows