Unable to find SLA option in project

[k_jibin_m]

I am project lead for one Jira Project but still unable to find the SLA option anywhere.

[Cony Sanz]

This is more of a questions than an answer. Is this still the same as of 2022? If I'm using Jira Software project, I can't use SLAs? Thanks!  

[Michael Kuhl {Appfire}]

SLAs can be managed by Project Admins or Jira admins.  If you are a project lead, but not a project admin then you cannot manage SLAs.

Learn more: https://confluence.atlassian.com/servicedeskserver/setting-up-slas-939926373.html

[k_jibin_m]

I am the project admin. :(

[Jack Brickey]

SLAs apply to Jira Service Desk not Jira Software or Core. Are you working w/ JSD project? What do you see under Project settings?

[k_jibin_m]

issue types

component

version

work flow etc.

screen 

roles

[Jack Brickey]

So it appears that you are on a Jira Software project not a JSD project. SLAs do not apply to JSW projects w/o some addon to offer such a solution.