Unable to get into JIRA for the first time

[Abhijit Kulkarni]

Hi there,

I am trying to get into JIRA for the first time. I get the following screen and the "Agree" button is not enabled. Also, I do not the site related information

Can you please help me to get into JIRA?

Thanks and Regards,

Abhijit

[John Funk · Accepted solution]

Hi @Abhijit Kulkarni  - Welcome to the Atlassian Community!

You need to put your site name in the field. 

[John Funk]

It probably does not like the _ in the name. Try removing that and see if it appears. 

[Abhijit Kulkarni]

You are bang on! That was the reason

Thanks a million! :)

Cheers,

Abhijit

[John Funk]

Great! Glad you got it to work. 

[Abhijit Kulkarni]

Hi @John Funk @Nicolas Grossi , @Juan Carlos Vera 

Thanks a lot for the welcome and support

I tried putting the site as "Abhijit_Kulkarni.atlassian.net" but the "Agree" button is still disabled

Can you please kindly advise?

Cheers,

Abhijit

[babar ali]

For the first time, I'm attempting to log into JIRA. I see the screen below, but the "Agree" button is not active. I am also unaware of any site-related information.

[Juan Carlos Vera]

hi @babar ali 

The First Time, you have to put a new site.

It will be created and related with you user.

Then put a free name in the "you Site" box, and you can continue with your creation user steps.