Unable to receive popup when we are clicking an issue in Jira Project Borad at Chrome Browser

[Saitej Namburi]

Unable to receive popup when we are clicking an issue in Jira Project Borad at Chrome Browser

[Thomas Schlegel]

Where exactly do you click? Could you please give us more information?

[Saitej Namburi]

Inside the Project Kanban Board When Clicking on issue popup is not occurring.Only Some of the users are Occuring pop when clicking inside the board at google chrome.Please find the resolution

[Saitej Namburi]

Please find the Screenshot attached.How to recieve popup like this for all the users.Do we need to change any settings in chrome browser?

[Thomas Schlegel]

I have a standard chrome browser without any unusual settings and get the popup view of the issue.

I think you should compare the browser's settings and versions. Maybe there are any plugins installed that prevent the popup from coming up. Maybe they installed some kind of popup-blocker?

[Saitej Namburi]

I have checked the browser there is no popup-blocker i have find

[Saitej Namburi]

Did you find what is the exact solution for this problem? @Thomas Schlegel

[Thomas Schlegel]

No, I'm sorry. It is difficult to say from here, what may cause this problem in your environment.

As I said, you have to compare the browsers, try to find different settings and versions.

[Saitej Namburi]

Is it Possible to provide what are the settings need to be compare for the Browsers to resolve this issue