I'm unable to restore 2 sub-tasks that are children of an Active Parent issue. The restore button is missing. Any ideas? Again, the parent is active. We are on DC 9.5
Resolved this. sub-task was linked to multiple issues.
Usually, if you archive the Parent the Sub-tasks are also archived, and the same for restoring (hence why the button is not there).
If it's a single issue, could you archive the Parent, then restore it, and see if it restores the Sub-tasks at the same time?
Ste
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
No worries Jennifer!
Could you share how you fixed it, in case others have this issue again in future? :)
Ste
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.