Unable to see backlog and active sprint.

[Jesus Sanchez]

Since this morning i have been unable to see the backlog and active sprint pages on my projects.  The links are there. But once i try to enter one of them there is only a blank page.

Giving me a major headache cause i cant create new sprints.

Issue was reproduced on both Chrome and Edge.

[Jesus Sanchez]

I did the Disable the New Experience step from my profile. That "fixed" the issue.

[somethingblue]

Hi,

Is this affecting Server or Cloud?

I attempted to reproduce the issue and have not been able to so at this time I would start with putting your browser in Incognito/Safe Mode to see if there are browser add-ons causing this behavior. 

If this is Server i would next put JIRA in Safe Mode to see if an add-on could be causing this behavior.

Cheers,

Branden

[Thomas Deiler]

@somethingblue the similar question are all on cloud.

[Jared Dunne]

Cloud.  It seems to only affect the New Experience.  Those who can disable it say they aren't experiencing it.  It's happening across all browsers.

[Jesus Sanchez]

The problem is on Cloud

[Jared Dunne]

My team is also affected by this issue.  All team members (Developers and Admins) and multiple browsers (Firefox, IE, Chrome) are all affected by the blank pages for sprints.  We can still load specific issues by their URLs but not by sprints or backlogs.

[Thomas Deiler]

similar to this question.