Unable to share filter

[Carolin]

Hello,

I'm missing the ads to release a filter.

Previosly this was possible. What can I do? We're Still in Jira Server, ist that because of that?

Many, Thanks!

[Carolin]

Thanks for your prompt reply.

I have admin rights myself and the setting in the global settings is correct.

No changes were made here either.

[Fabio Racobaldo _Herzum_]

Hi @Carolin ,

welcome to the Atlassian community!

Please verify that you have "Create Shared Objects" global permission. https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html

Keep in mind that just a JIRA Administrator or JIRA System Administrator can do that.

Hope this helps,

Fabio

[Carolin]

I have admin rights. I habve not made any changes in the gobal settings - everthing as before. Can it be related to the fact that we are still on jira server?

[Fabio Racobaldo _Herzum_]

OK @Carolin . Please could you try to perform that operation with another browser?

[Carolin]

I tested another browser. Unfortuately the same error. 

[Rajesh Ramankutty]

Kindly check the Global Permission 

Setting-> System-> Global Permission

Create Shared objects add your name in the group and then you can be able to do it.

[Carolin]

Thanks for your prompt reply.

I have admin rights myself and the setting in the global settings is correct.

No changes were made here either. 

Can it be related to the fact that we are still on jira server?

[Rajesh Ramankutty]

No check the group which is thr in the permission 

and check your a member of that same group.

[Carolin]

All users have this group. And the group is entitled. No settings have been changed. Thanks.

[Rajesh Ramankutty]

@Carolin We can connect check your issue?