Unable to the Rank Field on Create/Edit issue

[Charles Lindsay]

Hey Hey,

I am unable to see the Rank Field when creating a new issue.  This field is a Lock field and reads as this: 

Rank LOCKED

Global rank field for JIRA Software use only.

Beside the standard configurations, What am I missing? 

[Trudy Claspill]

Hello @Charles Lindsay 

Welcome to the Atlassian community.

The Rank field is used internally by Jira to keep track of the rank of each issue relative to the issues ranked above and below it. Jira does not set it until after the issue is created. It is not a field you can edit directly. 

Why do you want this field on the Create Issue screen? What problem are you trying to solve?

[Charles Lindsay]

We are looking to Rank the issue that are created or once the issue is created.  Even if I wanted to headed the issue type, its not showing the Rank field.  So, I would like to see the field on the bug screen or story screen.  

[Trudy Claspill]

Unfortunately you cannot manually set the Rank field directly.

You rank the issue after it has been created by changing its position related to other issues displayed on an Agile (scrum or kanban) board.

[Nic Brough -Adaptavist-]

Indeed, if you put the rank field on screen, and managed to make it editable, it would be completely useless to you - your people would have no idea what to enter into it.

[Charles Lindsay]

Thanks Trudy and Nic.  So, the field is just there for no reason at this cloud version of JIRA. Unable to be used or editable? 

[Trudy Claspill]

Hello @Charles Lindsay 

It is not unused. It is used internally by Jira to keep track of the issue's rank (position in Agile boards relative to other issues). It is not intended to be directly edited by people. People change the value by changing the position of the issue on an agile screen.

More information about Ranking can be found in the following articles.

https://www.jirastrategy.com/questions/how-does-jira-issue-ranking-work

https://tmcalm.nl/blog/lexorank-jira-ranking-system-explained/