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Unable to view issue details in Business Project List View

Branko Zotovic
I'm New Here
I'm New Here
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March 7, 2022

I have a few team-managed business projects, and suddenly I'm unable to see or manage the issues in the List View.

While the List View is borked, the issues themselves exist normally and can be managed via the Board View, Calendar View, or Timeline View. Going into the issues themselves to make changes/updates has not stopped working either. It's only the List View that's the problem

Here's an example of a small project that is exhibiting this odd behavior:

jira-bug_1.png

You can see the barren wasteland in the image above

jira-bug_2.png

The same issues listed with all necessary details in the Board View in the image above

Creating new issues in the List View is a problem as well because I  can't see the summary/status/etc. when I press the Enter key after creating a new issue.

The only change I made to the Jira setup or any organizational settings is that I have removed/uninstalled the BigGantt extension. I have made no other changes.

Any ideas what this could be?

1 answer

0 votes
Trudy Claspill
Community Champion
March 7, 2022

According to this issue

https://jira.atlassian.com/browse/JRACLOUD-74095

...Team Managed projects is not available for Business/Work Management projects. Are you sure these are Team Managed projects? Is that what it says at the bottom of the navigation pane on the left?

Branko Zotovic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 10, 2022

@Trudy Claspill i thought the same, until I created a Business/Work Management project that was team-managed ¯\_(ツ)_/¯  See circled areas in screenshot:

jira-bug_3 (1).png

But...it seems to be working now? Whatever the issue was initially, it seems to have resolved itself and I can now see all the information:

jira-bug_4.png

Andrew Stone April 19, 2022

I'm having the exact same thing. Very annoying.

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