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Unable to view jira filter

Anshuman Bakshi May 16, 2019

While viewing a jira filter we are getting timeout error, the filter query is not much big so i dont think it is causing an issue. 

 

Is there any suggestion why we are getting this issue ?

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Alexey Matveev
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May 16, 2019

Hello,

You should have a look at the atlassian-jira.log file for errors.

Anshuman Bakshi May 16, 2019

Hi Alexey, 

 

I tried looking into this file but didnt found any errors, Is there a way i can share it with you so you can have a look and share some suggestions. 

Jack Brickey
Community Champion
May 16, 2019

Maybe sharing the filter here would give a clue? I would start by breaking down the filter into parts and see if I could zero in on the cause.

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