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Unable to view "Tech" Status User Stories in Backlog view and in quick filter

Sagar Yadav August 28, 2018

I am working on project and I have created new status called as "Tech". Team is assigns this status to user stories and bugs. I have also created quick filter "Tech" to filter all defects and stories. Issue I am facing is neither I get any user stories or defects with I click on the filter "Tech" in backlog view. When I execute a query I do get correct results. What would be the reason backlog view is not returning user stories or defects with status "Tech"

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Shawn Masters
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August 28, 2018

The board may not be displaying the status in the columns if the status was added after its creation. Try checking the Board Settings > Columns and ensure your status is located there. 

Sagar Yadav August 28, 2018

Thanks. I have that status and I can see that on the Board. Issue I am facing is I do not see "Tech" User stories and defects when I click on quick filter which I have created at the top of backlog view. It Returns 0/203 issues in project. Board wise I can see Tech Column

Shawn Masters
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August 28, 2018

Just to verify the status ' tech' is located in the column 'tech' ? I added an example of an unmapped status 

What JQL are you using in the quick filter? Untitled.png

Sagar Yadav August 29, 2018

JiraStatus.jpgHere are my columns and status. There is nothing unmapped.

 

Quick filter that fails to return any results is - status = Tech

Search query that returns results is - project = ABC and issuetype = Story and status = Tech 

Also, I have noticed that bugs with status Tech are returned when quick filters is selected, but no user stories with status tech are returned.           

                                 

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