Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unsupported Database In Plan your upgrade giving Incorrect Information

Craig Emmerthal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 29, 2020

I am about to upgrade from Jira 8.1 to 8.6, going to the "Plan my Upgrade" section it shows that I am running an unsupported database. So I just upgraded Postgres to 10.0 and replaced the JDBC jar file with 42.2.6 as suggested. However, it still shows unsupported database. 

Here is my database information:

JiraDatabase.PNG

What am I missing. Seems that 8.6 supports Postgres 10.0 and the 42.2.6 Postgres JDBC driver according to https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

 

1 answer

0 votes
Adrian Stephen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2020

Hi @Craig Emmerthal 

Yes, Jira 8.6 does support  PostgreSQL 10 with the 42.2.6 JDBC driver but it is not supported on JIRA 8.1. Thus, we generally do not recommend upgrading the database for this version of Jira. We suggest upgrading using the fallback method where you will install the new instance, and then restore the database 

There might be a bug with the Pre-upgrade planning tool. Could you attach a full-screen screenshot of the results where it says unsupported database?

Regards,
Adrian Stephen

Craig Emmerthal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 30, 2020

So I only upgraded the database and the driver as preparation to upgrading JIRA to 8.6 from 8.1. So what your saying is I should upgrade to 8.6 then upgrade the database afterwards? I am a little confused. 

 

Since I am doing this off hours and can take snapshots of both virtual servers, would using the fallback method be necessary?

 

Here is the screenshot of the Upgrade Planning Tool

PlanYourUpgrade.PNG

Suggest an answer

Log in or Sign up to answer