User Directory Operations' Buttons Don't Appear

Hi,

I have Jira admin permission and also Jira System Admin.

But I don't see the Sync Button.

Is there any suggestion?

1 answer

1 vote

Answer accepted

@Muhammet Ayal This looks weird. Have you integrated & synchronized AD successfully atleast once?

If yes, then you may try to clear plugins cache in JIRA Server using https://answers.seibert-media.com/t/how-to-delete-clear-the-plugins-cache-in-jira-server/54 and then after restarting JIRA, see if the problem is resolved.

Hope it helps !

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Many thanks.

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@Muhammet Ayal Did my answer helped resolving your issue? I am curious to know.

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