User Directory Operations' Buttons Don't Appear

[Muhammet Ayal]

Hi, 

I have Jira admin permission and also Jira System Admin. 

But I don't see the Sync Button. 

Is there any suggestion?

[Taranjeet Singh · Accepted solution]

@Muhammet Ayal This looks weird. Have you integrated & synchronized AD successfully atleast once?

If yes, then you may try to clear plugins cache in JIRA Server using https://answers.seibert-media.com/t/how-to-delete-clear-the-plugins-cache-in-jira-server/54 and then after restarting JIRA, see if the problem is resolved.

Hope it helps !

[Muhammet Ayal]

Many thanks. 

[Taranjeet Singh]

@Muhammet Ayal Did my answer helped resolving your issue? I am curious to know.