User cannot add viewers to filters

[Clarissa Vargo]

One of the project managers in my organization is trying to share a filter with a specific project group in our organization.

Currently, she is unable to share the filter with anyone and it is a "Private" filter. She does not have anything appear on the drop down list when trying to edit the filter's view permissions. She was able to add the group to edit the filter, though.

The PM is in the group that she is attempting to share the filter with.

This is happening for all of her filters.

[Jack Brickey · Accepted solution]

Hi @Clarissa Vargo , welcome to the Community. Can you check to see if this person is in a role that is allowed to share filters and dashboards?

enter "gg" and then "general config" then Global Permissions where you will find share dashboards and filters.

[Clarissa Vargo]

Hi @Jack Brickey ! This worked! Thank you!

[Marcel Risberg]

Thank you.

Note to future readers: Enter "gg" on the keyboard in the browser while on the Jira page.

[Carla Olynyk]

How do you get to these steps in your post?

"enter "gg" and then "general config" then Global Permissions where you will find share dashboards and filters."

[Jack Brickey]

hi @Carla Olynyk , try this approach...

settings (the cog/gear in upper-right) > System then look for Global permissions then check Share Dashboards and filters.

[Pankaj Sahu]

Facing the same issue on Cloud instance, showing private filter while adding the project, not showing up.

However, able to add individual user.