Using ConfiForms to set value in a custom Jira field

[Ron M]

Hello, trying to use ConfiForms to create a form for submitting an issue to a project, but am getting stuck on a custom field. ID for the custom field is 11614 and this is what I'm using to set the value according to which one the user chooses:

"customfield_11614": "[entry.requesttype.label]

 I receive the following error when attempting to submit the form:

• Could not prepare JSON: '{ "fields": { "project": { "key": "RISK" }, "summary": "Testing Form", "description": "Testing of new ConfiForm page. ", "customfield_11614": "Fraud "issuetype": { "name": "Task" } } }' Used JSON: '{ "fields": { "project": { "key": "RISK" }, "summary": "Testing Form", "description": "Testing of new ConfiForm page. ", "customfield_11614": "Fraud "issuetype": { "name": "Task" } } }

Tried several different combinations with no luck. Any suggestions?

[Alex Medved _ConfiForms_ · Accepted solution]

Hi @Ron M 

You seems to be missing the closing quote

"customfield_11614": "[entry.requesttype.label]",

Alex

[Ron M]

Hi Alex,

My mistake, ended my copy and paste a few characters early. I have it entered as shown in your example.

[Alex Medved _ConfiForms_]

And what error message do you get?

[Ron M]

Here's the error:

• com.atlassian.sal.api.net.ResponseException: Error communicating with JIRA, {"errorMessages":[],"errors":{"customfield_11614":"Could not find valid 'id' or 'value' in the Parent Option object."}} Used JSON: '{ "fields": { "project": { "key": "RISK" }, "summary": "Testing Form", "description": "Testing of new Confluence page. ", "customfield_11614": "Fraud", "issuetype": { "name": "Task" } } }' Request to url = https://jira.qualstarcu.com:8441/rest/api/latest/issue/

[Alex Medved _ConfiForms_]

This just tells you that the mapping for the "customfield_11614" field is not correct and it expects an id or a value that Jira understands

What field type in Jira does the "customfield_11614" has?

https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/

Alex

[Ron M]

Thank you for helping me out on this one Alex. Field type is select list (single choice).

[Alex Medved _ConfiForms_]

Have a look at the link I have shared in my previous comment

The mapping needs to be something like

"customfield_11614": { "value": "[entry.requesttype.label]" },

Alex

[Ron M]

Thank you, Alex. Your last example resolved this for me. I'd tried something similar, but was slightly off. Thanks again.

[varatha]

Hi Alex,

I have setup "Epic Link" field with "jira issue" field type in confiform but epic link value not captured in created jira.

Kindly help. I tried below help it does not work. Iam using confluence data center

"customfield_11614": { "value": "[entry.requesttype.label]" },

[Alex Medved _ConfiForms_]

Does not the epic link expect an issue key as an input?

Something like a

"customfield_11614": "ISSUEKEY-123",

[varatha]

Hi Alex,

Thanks for reply,

Need to get Epic link from Confiform Field - Epic Link. Kindly help

[Alex Medved _ConfiForms_]

What’s the field name in ConfiForms for this field and what type it has in ConfiForms?

[varatha]

Please let me know API code for update epic link in jira

[varatha]

Field Type is "jira issue"

[Alex Medved _ConfiForms_]

What is the field name?

[varatha]

DO we need edit permission of jira project? I do not have edit permission may be the issue?

[varatha]

Field Name is "Epic Link"

[Alex Medved _ConfiForms_]

It is a filed label, I am asking about the filed name you have for this field in ConfiForms Field Definition

[varatha]

[Alex Medved _ConfiForms_]

"customfield_11614": "[entry.EpicLink]",

[varatha]

Hi Alex,

Still iam not getting epic link value update in jira ticket, Kindly help

EpicLink id: - 10012

{
    "fields": {
       "project":
       { 
          "key": "CITE"
       },
       "summary": "[entry.ProjectTitle]",
       "description": "\n\n- Demand Id: CITE-[entry.UniqueID]\n- Project Title: [entry.ProjectTitle]\n- Business Contact: [entry.BusinessContact]\n- System Interface Contact: [entry.SystemInterfaceContact]\n- Description: [entry.Description]\n\n Testing Timelines or Sprints: \n\n- Phase: [entry.Phase]\n- StartDate: [entry.StartDate]\n- EndDate: [entry.EndDate]\n- No. of Weeks: [entry.Numberofweeks]\n- UserRequirement: [entry.UserRequirement]\n- Comments: [entry.Comments]\n\n",
       "issuetype": {
          "name": "User Story"
           },
   },
     "customfield_10012":"[entry.EpicLink]",
   
  }

 tried this as well -> 

"customfield_10012":"Epic Link [entry.EpicLink.label]",

[Alex Medved _ConfiForms_]

Do you have a field in ConfiForms with a name EpicLink and is it of type Jira issue?

[varatha]

Yes we have it.

[Alex Medved _ConfiForms_]

So, what happens when you set it's value and submit the form and have this mapping added to the JSON mapping?

"customfield_10012":"[entry.EpicLink]"

(note that you have an extra , .. it is breaking the JSON object, as it is the last property you add) 

[varatha]

Hi Alex,

Still Epic link Value not reflect in jira issue. Kindly help.  This is the system field in jira do we need to get any edit permission from admin

[Alex Medved _ConfiForms_]

Where did you find that the field 

customfield_10012

is an epic link field name?

[varatha]

From jira admin and as well as from jason template from create issue in confiform

[varatha]

Yes epic link field name id get it from admin