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Using Tempo Teams I can't assign Team Lead to a team

Deleted user January 16, 2020

Hi, I'm testing Tempo Timesheet and I want to create a Team and assign a Team Lead to that. Unfortunately when I perform this operation I cannot find any user in the dropdown list, see the attachment.

I set all the permission to my group but it didn't change anything and I didn't find any setting relative to team lead role. 

Did anyone have the same issue?

I'm currently use Jira Cloud with the plugin Tempo Timesheet installed.

Thanks in advance,

Nicola

Screenshot 2020-01-16 10.18.59.png

2 answers

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arnamariag
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January 21, 2020

Hi @[deleted],

There is currently a problem with the User Picker in Tempo views on cloud. Our development team has investigated this and believes that this problem is on the Atlassian side. There is a public bug for this in the Atlassian system, https://jira.atlassian.com/browse/JRACLOUD-73658. 

It might be useful for you to follow this issue for updates. 

Best regards,

Arna

Tempo Support Team

Deleted user January 21, 2020

Thank you for the feedback @arnamariag 

I'm watching the issue you mentioned.

 

Best regards,
Nicola

0 votes
Deleted user January 20, 2020

Is there anyone with the same or similar issue? I'm evaluating Tempo and this doesn't work properly I cannot do it. 

Horst Hein February 2, 2020

Yes, the same problem here. I have been using JIRA/TEMPO for years now. Works ok together but now I have a new customer and simple cannot use Tempo anymore because of this issue for weeks now.

Currently using Clockify instead of Tempo. Thinking abount canceling my subsription.

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