Using automation to remove label when adding story points

[Stine Guldbrandt]

I would like to add an automation that removes a label when I add story points. 

When I add story point I would like the label Refinement to be removed 

[Trudy Claspill]

Hello @Stine Guldbrandt 

Your automation rule looks like it would satisfy your requirements.

Is it not working the way you expect?

What does the rule Audit Log say?

[Stine Guldbrandt]

There is nothing to see in the log 

[Bill Sheboy]

Hi @Stine Guldbrandt 

Adding to Trudy's questions...

Do you mean the rule is not triggering and so the audit log shows no executions, or that the log shows no errors?  In either case, posting an image of the audit log details can help to see that the rule flowed as you expected, or not.

Next, what do you observe happening?  For example, is the label not removed, all labels are removed, something else?

Kind regards,
Bill

[Trudy Claspill]

@Stine Guldbrandt 

In the Audit Log area for the rule you may see entries similar to the image below. You can click the Show more option to the right of an entry to see the details.

A entry with a status of "Config Change" should be created each time you successfully change and Publish the rule.

Each time the rule is triggered should generate another entry, which may have a variety of statuses.

"Some Errors" indicates the rule was triggered but encountered some error that caused execution to abort.

"Success" means the rule ran without encountering any errors that caused the rule to abort running. That does not necessarily mean that you got the desired results. 

"No Actions Performed" means the rule was triggered, but Conditions in the rule were not met so no Actions in the rule were executed.

As @Bill Sheboy said, a screen image of the Audit Log page and the information displayed by clicking Show more next to the rule execution will help us understand what is happening.

[Stine Guldbrandt]

I tried to do a test and add story point and waited for 5 minutes. Nothing to see in the log and the label is still on:   

[Trudy Claspill]

Note that you can see the Audit Log for individual rules by click the Audit Log link below the Rule Details link. 

Your image is showing the audit log list for all rules.

The list will not update automatically. You have to refresh the page to show new audit log entries if rules have run since you took an action that should've caused a rule to execute.

Can you show us an image of the issue where you added Story Points, showing us the Story Points field? Was the field actually empty before you added the value.