Way to make sure Planned Start Date is lesser than Planned End Date

[Amitava Mallick]

Most of the time, developers of my team, make a very silly mistake of putting in the Planned Start Date in place of the Planned End Date, and vice versa. 

Can a kind of check be put in there, so that the Start Date is always lesser than the End Date? Else an "ERROR SHOULD POP UP"

[John Funk · Accepted solution]

Hi Amitava,

I have not found a way to do a pop up as you suggest. So what we do is email the assignee using an Automation For Jira rule. 

The check is made when one of the fields is update (Issue Edited trigger). Then a condition to compare the dates. And then a Send Email action if it meets the condition. 

If you are not familiar with Automation For Jira, you can see more information here:

There are two types of automation:

• Global: In the Free version, you get 100 executions per product, per month
• Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

[Amitava Mallick]

Can you confirm, if this is OK? I have tried creating a TEST TICKET but not getting any AUTOP TRIGGERED EMAIL with the Greater Planned Start Date?

[Amitava Mallick]

@John Funk Can you have a look and see, where I am going wrong?

[John Funk]

Try putting a new action for Re-fetch issue before the condition to see if that helps. If it still doesn't work, can you send a screenshot of the audit log?