We can't enter time for the tasks.

[Ayşegül Yavuztürk]

We can't enter time for the tasks. How Can We Solve This Problem?

[Swathi Acharya · Accepted solution]

Hello @Ayşegül Yavuztürk ,

Welcome to Atlassian Community!

I understand that you are unable to log time using the field in the right sidebar. I suspect the issue to be caused due to an ongoing incident with the Time tracking with 3rd party apps. Please find their statuspage for the progress here:

• https://status.tempo.io/incidents/3jfk90k6lbn6
• https://status.herocoders.com/
  
  

In case you are not using the 3rd party app for time tracking and facing the issue, you can reach out to Atlassian Support here: https://support.atlassian.com/contact/

Thank you,
Swathi

[Thorsten Letschert _Decadis AG_]

Hey @Ayşegül Yavuztürk ,

Are you referring to estimation (Original and Remaining Estimate) or logging time (Time Tracking)?

Those fields have to be available on your tasks to make use of this functionality.

For Team-Managed projects, head to the "Work types" section in your project settings. For Company-Managed projects, head to the "Screens" section. Both ways, make your updates for your "Task" type accordingly.

Regards,
Thorsten

[Ayşegül Yavuztürk]

@Thorsten Letschert _Decadis AG_ I'm talking about logging time. Normally it was in the right corner for each task. Now it is not appearing.

[Thorsten Letschert _Decadis AG_]

If nothing has been changed configuration-wise, please check whether you might have unpinned the "Time Tracking" field by accident: