We lost the ability to add images to a comment .

[edan shaham vitos]

We used to have the ability to add images to a comment for an issue.

Now, even though all the permissions are granted we still cant add any images to the the comments.

[abhishek_sharma03]

Hi @Harel Amsalem Did you check if you still have enough space for your attachments ? Are you using Jira Cloud or server ? Is there any specific plugin usage in those projects ? have seen a similar issue with QMetry for Jira

[Harel Amsalem]

Hey,

Using Jira cloud, we do have enough space (since I can add attachments in other projects).

As for plugins they are used in all projects so I do not think they cause the problem

Thanks

[abhishek_sharma03]

What is the file size you are trying to upload ?

[abhishek_sharma03]

Please check if there is a limit.

[Harel Amsalem]

I am not getting to the point of choosing a file, nothing happens no dialog / ctrl + v doing nothing

[Fabio Racobaldo _Catworkx_]

Hi @edan shaham vitos ,

welcome to the Atlassian community!

Did u try to add an attachment to your ticket? In a comment you can link the attachment.

Are you trying to perform a copy and paste in a comment? Could you share a screenshot of your issue?

Fabio

[Harel Amsalem]

Hey Fabio,

I work with @edan shaham vitos 

I have a problem with certain projects, to add images to comments.

Neither copy and pasting or through '/image and files..' works, nothing happens.

(Ironically I tried to add a screenshot to this comment here but getting an error: 'Your response must be fewer than 50000 characters' :)

Thanks