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What happened to the project https://s2b-group.atlassian.net/ Where can I find out information ?

Kateryna Shapovalova
Contributor
July 29, 2024

Screenshot_4.png

1 answer

0 votes
Hans Polder _Devoteam_
Community Champion
July 29, 2024

@Kateryna Shapovalova ,

I don't see any issues on the global Jira Status page: https://jira-software.status.atlassian.com/

Can you try accessing the primary link of the environment? https://s2b-group.atlassian.net

Since the link in your browser is a specific link to a ticket, I'm curious to see if the main link would still work.

Is it only you having this issue, or do others see this as well?

Can you try clearing the cache of your browser/can you try a different browser?

Kateryna Shapovalova
Contributor
July 29, 2024

This is the based link of our project

Like John Funk likes this
Hans Polder _Devoteam_
Community Champion
July 29, 2024

Can you please also answer the other questions I had? 

Kateryna Shapovalova
Contributor
July 29, 2024

1. All users of the project have this problem 
2. Сache cleared and changed the browser, the problem remains

Hans Polder _Devoteam_
Community Champion
July 29, 2024

Thanks for the clarification. I understand this is happening only in one project, and not in any other project in your environment?

Can you open Jira, in the top bar go to 'Projects' and open the project from there? I just want to rule out any issues in the link you're using.

If that doesn't work, can you open any other board in your environment and paste a (redacted if needed) screenshot of that other board, to see if I can gather some more insights from how your environment is configured.

Kateryna Shapovalova
Contributor
July 30, 2024

Thank you, but it's already been resolved, since it was a global problem for you.

Hans Polder _Devoteam_
Community Champion
July 30, 2024

I'm not working for Atlassian, but in any case, I'm happy to hear that the problem was resolved!

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