What is the appropriate gadget to add in Jira Dashboard to show aging tickets?

[shazna.azher]

Is it possible to add a gadget to show tickets in these age buckets?

1. 0-5 days

2. 5-10 days

3. 10-15 days

4. 15-30 Days

5. 30 – 60 days

6. 60 – 90 days

7. 90 days plus

[Carlos Garcia Navarro · Accepted solution]

Hi @shazna.azher ,

You could create filters to select issues within these ranges:

, and then add the filter results gadget in the dashboard:

[shazna.azher]

Hi @Carlos Garcia Navarro ,

Thanks for your reply. When adding these filters, I am keen to know whether there is a single gadget that can be added to a dashboard to display the counts of all tickets in one dashboard via one gadget?

[Tolga Ardıçoğlu]

Hi @Carlos Garcia Navarro

It is a very practical method, thank you. Are there any chance to enhance the report by adding the working days consideration? For example, an issue could stay open for some calendar days but the report might include weekends, or national holidays. How can we exclude these and report accordingly?