Hi rstephens - Welcome to the Atlassian Community!
Go to the Project Settings for the project, then click on Details.
Then check the Access setting.
Ah, I see. The first screenshot is for a project called Cloud, which is apparently a Next-gen type project which allows for Roadmaps. Whoever is an administrator on that project needs to check the Access level like in my screenshot above.
Your second screenshot is for a project called Waterfall, which is apparently a Classic type project, which does not allow for the creation of Roadmaps.
Does that help?
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