When I check the activity tab on Jira tickets I see history from years before the ticket was made?

[Brady Tierney]

The activity field shows changes made to other jira tickets and to Confluence pages from years ago. The activity seems to go on for ages. Does anyone have any idea why this would be happening? This issue is only visible for admins customers do not see the endless list of activity history.

[Brant Schroeder · Accepted solution]

@Brady Tierney Welcome to the Atlassian community

Can you share a screenshot of what you are seeing?  Also did you migrate to cloud?

[Brady Tierney]

No we haven't recently migrated to cloud. That ticket is only a few days old.

[Brady Tierney]

[Brant Schroeder]

@Brady Tierney Do you have any automations or apps that run at the time of the issue creation?

[Brady Tierney]

The backend team solved the issue by resetting the Jira nodes. Thank you for all your help!

[IKP Reddy]

Hi @Brady Tierney ,

we are also facing the same issue. May i know what do you mean by resetting the jira nodes by backend team ?

Could you please share the info to solve this issue,

Thanks,

IKP Reddy

[Sudharsun Geetha Ashokkumar]

Hi @IKP Reddy and @Brady Tierney 

I have the same problem with our DC instance. Can you share any insights you have ?

[Brady Tierney]

This page has some information on resetting Jira nodes we're on Jira Software.

https://thejiraguy.com/2023/11/01/when-should-you-restart-jira/