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When JIRA ticket created, it should go to pool. Any JIRA user can handle ticket

Archana
Archana
Contributor
June 20, 2019

When issue is created it should be in pool..Any JIRA user can handle the ticket. 

Its who sees the ticket first can assign himself that ticket.

Can we do it? 

Please help me 

 

Thank you 

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Jack Brickey
Jack Brickey
Community Champion
June 20, 2019

Yes but the key is in the process you use to “find” the issue. You can leave issue “unassigned” and display them in a Kanban or scrum board of us a dashboard.

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Archana
Archana
Contributor
June 20, 2019

Hi Jack Brickey

Thank you for the solution, I am new to the JIRA. Can you please guide me through the steps

 

Thank you in advance :)

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