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When commenting an issue error occurs because the link has extra string value other than the URL

Tech QA Abdulqadir Taiyeb
Contributor
January 19, 2018

I copy pasted a link of ticket from skype e.g: https://scrumdgs.atlassian.net/browse/BUNDLE-7053 AbdulQadir.T 

When i am commenting it shows a popup with this message below.

 

Communications Breakdown

The Jira server could not be contacted. This may be a temporary glitch or the server may be down.

Close this dialog and press refresh in your browser

 

 

1 answer

0 votes
Nic Brough -Adaptavist-
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January 19, 2018

Sorry, I am confused a bit.  Where are you trying to comment?  On the issue at the end of that link you have given?

Tech QA Abdulqadir Taiyeb
Contributor
January 19, 2018

Yes on the end of that issue i have given the link.

Nic Brough -Adaptavist-
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January 20, 2018

Ok.  That needs to go to Atlassian support, as it is a problem with a Cloud instance and we can't see the logs we would need to help debug it.

Please raise it with https://support.atlassian.com/contact

Tech QA Abdulqadir Taiyeb
Contributor
January 21, 2018

Okay i just wanted to let you guess know this issue.

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